Adobe faces FTC fines over subscription practices
appleinsider.com
Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

  • @linearchaos@lemmy.worldEnglish
    2•7 months ago

    They’re in thouble because they made it too complicated.

    If they said no refunds, or made every option 50% refund, the FTC wouldn’t be up in their grill.

    • @lud@lemm.eeEnglish
      1•7 months ago

      It seems that they don’t mind the fee it’s the cancellation process that they take issue with. It has been a while since I last used Adobe products but I can’t recall that it was so bad. But maybe it’s still not legal.

      They are probably entirely within their rights to offer no refunds but I suspect that would anger people even more.

      50% refunds on the normal monthly wouldn’t make sense, because the plan doesn’t cancel until the end of the month anyways. So they would offer 50% refunds for essentially nothing.