Two weeks before your subscription expires - they auto-renew if you didn’t disable that function. I didn’t disable the goddamned function and - of course - they auto-renewed me for the Cadillac plan that’s $160 a year. My perfectly fine cheapie plan was $60.

I’m in the process of trying to get a refund and I’m not enjoying it.

  • Darthsenio_Mall [he/him]@hexbear.net
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    2 months ago

    I got a refund through the livechat outside the trial period a couple years ago by repeatedly replying “i understand what you’re saying, but i still require a refund, thank you” each time the person explained why they were unable to issue a refund. After five times or so they said “a refund has been issued” and ended the chat. I was only getting like 15% of my internet speed when torrenting. Switched to mullvad and no problems other than it doesn’t bypass regionlock with netflix.

    • InevitableSwing [none/use name]@hexbear.netOP
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      2 months ago

      “i understand what you’re saying, but i still require a refund, thank you”

      Thanks. I hope I can get this resolved via email. But if necessary that quip is very useful if I end up stuck in some livechat hell. In fact - repeating the same phrase over and over in any livechat hell is probably a great idea.

      mullvad

      I’ll check them out.

    • RedWizard [he/him, comrade/them]@hexbear.net
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      2 months ago

      I do this with my debet card and it drives some people I know crazy. Its annoying only when there is shit signal.

      I have had my debet card skimmed like twice in town. So now it stays frozen and people can deal with it.

      • FuckyWucky [none/use name]@hexbear.net
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        2 months ago

        depending on your bank, there might be an option to disable magstripe transactions, thats the shit that can be easily cloned. ive seperate cards for online vs physical.

        i also run a magnet over the stripe, no chip/contactless (contactless set to ~$40 limit), no payment.

  • RION [she/her]@hexbear.net
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    2 months ago

    Lots of people recommending Mullvad which I have heard great things about, but worth noting it doesn’t have port-forwarding. If you’re doing any sizable amount of torrenting you may want to consider ProtonVPN which at least has partial port-forwarding support.

  • Comp4 [comrade/them]@hexbear.net
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    2 months ago

    Man thats scummy as fuck. Any VPNS that dont pull shit like that ? I dont mind paying if they offer a decent service but I dont enjoy getting robbed like InevitableSwing.

  • laziestflagellant [they/them]@hexbear.net
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    2 months ago

    Mullvad is good but I’ve been using AirVPN lately since that has port forwarding and lets me use Soulseek. Like Mullvad it’s also pay as you go with no auto-renewal

  • TC_209 [he/him, comrade/them]@hexbear.net
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    2 months ago

    When I tried to renew my three-year plan with Nord, I wasn’t able to since it was only available to new customers, but when I tried to cancel my subscription, I got a “Please don’t leave, here’s a deep discount!” offer. Keep that in mind folks.