• a1studmuffin@aussie.zone
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    1 year ago

    But shouldn’t part of that process involve verifying the customer on the phone is currently in possession of the number? ie. Sending a text with a code and having you read the code back to them. Perhaps they manage this by fooling the victim into giving them that info through some other method.

    Edit: thanks for the podcast recommendation btw, subscribed and downloading now!

    • T156@lemmy.world
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      1 year ago

      They usually do the latter, by pretending to have lost their phone, and verifying through some other means, whether that be from the code, or questions.