Scrum is an agile framework that, if applied properly, can boost the efficiency of teamwork. It is known to be versatile enough, so it could be applied in basically any sort of productive teamwork, even beyond IT (e.g. bakeries, government organizations, etc.)
However, I’ve never ever seen it being used anywhere else other than in software development, therefore I’ve always been curious if Scrum is actually being used outside of IT somewhere.
A proper project management framework should work for all types of projects, not just IT.
Steve or Sarah launching a new bread product can make use of the framework. Renovating the bakery can use the framework.
The point is that most of their job duties are operational, not part of a project.