• Humane warns AI Pin owners to stop using charging case due to potential fire safety risk from certain battery cells.
  • Issue isolated to specific battery cells in Charge Case Accessory, not related to hardware design.
  • Ai Pin, Battery Booster(s), and Charge Pad not affected, as disqualified vendor does not supply components for those products.
  • @Hugh_Jeggs@lemm.ee
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    7323 days ago

    As recompense, the company is offering two free months of its subscription service

    Didn’t realise it was a subscription service too. How dim would you have to be to pay 700 dollars for a device on the understanding that it won’t work unless you keep paying 24 more dollars every single month?

    People that buy subscriptions like this are a bigger problem than the companies that offer them

    • Alphane Moon
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      2823 days ago

      Their subscription service costs $24 a month? This is madness.

      I am guessing this because the processing is done in the cloud? But then why the $700 price for the “AI Pin” device; what exactly does it do justify a $700 cost if processing is done in the cloud?

      • @SturgiesYrFase@lemmy.ml
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        2023 days ago

        what exactly does it do justify a $700 cost if processing is done in the cloud?

        Nothing. Literally just using your phone is faster and easier.

        • Alphane Moon
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          11
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          23 days ago
          CPU: Octa-core Qualcomm Snapdragon (Snapdragon 720G to be exact, they don't list it on their page though)
          Memory: 4GB RAM
          Storage: 32GB eMMC
          

          They have a bunch of other HW too (LTE modem, camera, voice etc.), but this does look like one of those “legal” silicon valley type scams.

          • @SturgiesYrFase@lemmy.ml
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            923 days ago

            Sure it’s got half decent specs, but all the “magic”(read as almost semi-functional) stuff happens server side.

            • Alphane Moon
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              623 days ago

              $700 dollars worth half decent?

              Yeah, it did look like everything happens server-side. Still seems like a borderline scam.

      • @vvv@programming.dev
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        122 days ago

        it could explicitly be a reasonable deterrent. if you double your price, but lose half your customers, you’ve made the same amount of money for half the work.

    • hondacivic
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      322 days ago

      I don’t like calling people “sheeple” but there’s nothing else that would fit for those who bought this.

    • @ringwraithfish
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      222 days ago

      The game console industry proved this was a viable business plan a couple of decades ago.

  • @Snapz@lemmy.world
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    4223 days ago

    "While we know this may cause an inconvenience to you, customer safety is our priority at Humane. "

    If this were true, you wouldn’t beta test on your paying customers in public. You test privately, catch and address problems prior to launch. Frauds.

    • TheRealKuni
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      922 days ago

      That’s not how taking advantage of a hype boom works. You HAVE to get your terrible, half-baked product out while the hype is here.