Hey everyone,
I just tried to contact my country’s social health insurance system via phone, and to not have to pay in queue you have to request them to call you back. For some reason they don’t get my number automatically and I have to type in.
So, what’s the problem? Well, my phone won’t allow me to press “+” while in a call, which is required to type in the country code.
I was able to make the call by waiting in queue but I have to pay a bit of money for it. In case I have to make more calls, it would be nice to know if there was a fix for this.
Dialer is the default one (Google?), phone is Oneplus Nord 5, up to date in updates (software version CPH2709_16.0.5.1002).
I hope someone knows a fix for this. I can type in the plus symbol just fine outside of calls by long pressing “0”, but it just won’t work in a call.
I can’t tell is this is a joke or not
Have you tried long pressing the button for 0 ?
there is no + symbol on a phone. there is no tone for it. as someone said use 00
https://thumbs.dreamstime.com/b/generic-telephone-keypad-19583670.jpg
it told me to press + and then type in my number.
i tried to use 0 which is the button for it, and when it repeated my number to confirm that it’s correct. it just said 0 for the 0 which should be a +
Dial your provider’s international access code, then followed by the country code, then domestic number. Essentially, your phone just has a database of these codes or something and substitutes it for + (+ just means your international access code)
Usually it’s going to be 00 or 001
https://en.wikipedia.org/wiki/List_of_international_call_prefixes
For an immediate fix try “00” in place of “+”
In North America it may be “011”
And either way, followed by the phone number omitting any leading zero on the area code.
thanks, i’ll try that the next time i have to call them :)
As others have noted, the + doesn’t make a tone, but smartphones use it as shorthand for “use whatever international access code is necessary, based on where the phone is”. When I started traveling internationally, I found none of my contacts worked to call back to the US until I put the “+1” in all those numbers in my phone book. Then when I am home, the phone is smart enough to know it doesn’t need the international access code to call those contacts domestically.
If your phone is from the same country as the service, you may not explicitly need the country code at all, and may just need to enter whatever is needed to call that number directly. For instance, the UK country code is 44. There is a leading “0” in printed phone numbers that you need to keep if you are dialing within the UK but need to omit when putting it in your phone with “+44”.
i know how international calling works.
it said my number is invalid when i tried to type it in the local format, and told me to type in the international format, starting with the +
Thats a issue with the keyboard. Samsung has this as well. I suggest installing a different one like heliboard
i thought the dialer uses its own keyboard :O
i’d love to try a FOSS alternative but im a bit scared to download apps from f-droid and such cus i have my banking apps on this device
absolutely ridiculous if that’s the case though since im using gboard and you’d think that google’s products should always work perfectly together
F-droid shouldn’t affect your banking apps. You don’t need root to install it, just have to enable developer options to allow third-party app stores.
thays not an issie with the keyboard, + doesnt exist on a phone. there is no tone.
Most of the world has left phone lines long ago nobody or almost nobody uses tone dialing.
Tone dialing is still used across the world
